When you have problems with an app installed, what should you do?

• A. Update the app
• B. Reinstall Confluence
• C. Ignore the issue
• D. Disable it

Answer: (D)

Disabling the app is the safest, fastest way to test whether the problem is caused by that add-on without removing it or altering data. When you turn it off, you stop its code from running, which helps you confirm if the issue goes away or not. It’s a reversible step—you can re-enable the app after testing to restore functionality. This targeted, non-destructive approach is superior to updating or reinstalling, which can introduce changes or downtime, and it’s obviously better than doing nothing. If disabling resolves the issue, you can then explore the logs, compatibility, or updates to address the root cause before re-enabling or replacing the app.