Which admin level is required to access the User Directory?

• A. Confluence Admin
• B. Space Admin
• C. System Admin
• D. Site Admin

Answer: (C)

Access to the User Directory is a global, system-wide capability. The User Directory holds all users across directories and is tied to how the entire instance authenticates and manages users. Only a System Admin has the permissions to view and configure this global user data and the authentication settings that govern it. Space Admins are limited to managing a single space, so they don’t get access to the overall user list. While Confluence Admins can handle many configuration tasks, they don’t automatically gain access to global user management, and Site Admin rights don’t grant this specific system-level access either. Therefore, the required level is System Admin.