Who receives notification emails when a user requests an app or updates an app request?

• A. System Admins
• B. Non-admin users
• C. All users
• D. Project admins

Answer: (A)

Notification routing for app requests hinges on who can manage apps across the whole instance. When a user requests an app or updates that request, the action involves provisioning or governing software across the system, which sits with those who have administrative rights. Because of that, the emails are directed to System Administrators so they can review, approve or reject the request, and perform the installation if allowed. This centralized approach keeps control secure and avoids flooding everyone with requests, since only those with the authority to manage the app catalog need to see and act on it.

Non-admin users don’t have permission to install or approve apps, so they aren’t the intended recipients. Project admins operate within a specific project scope and typically don’t handle global app installations, so they wouldn’t receive these notifications either. Sending to all users would be noisy and potentially unsafe.